- Gently press and release the reset button inside the hole on the back panel of
your handheld. Use an unfolded paperclip or a similar object without a sharp tip.
(1) Press and hold the power button.
(2) Press and release the reset button.
(3) Release the power button when the Palm Computing Platform logo appears.
(4) Follow the instructions on screen: press the upper half of the scroll button
to continue with a hard reset, any other button for a soft reset.